Our management services include:

• 24-hour server and network monitoring.
• Operating system maintenance.
• Upgrades of patches, hot fixes and service packs.
• Daily incremental backups and weekly full backups.
• Log file rotation.
• Hardware disaster recovery (repair or replacement).
• 24-hour system administrator and customer support.
• Bandwidth utilization reporting.
• Reporting Software: WebTrends® Enterprise Web Site Usage Reporting.
• Web site and performance monitoring tools.

We can also provide additional management services for a nominal fee:

• Software installation.
• Hardware installation.
• Add/delete e-mail boxes.
• DNS zone management.
• RemoteHands ™ consultation.

We also offer MS-500 to MS-700 Compaq/NT plans that feature optimized combinations of hardware, software and bandwidth to suit to individual customer needs.

Secured Space

We offer dedicated cages and cabinets for corporations and Internet-centric businesses that require a large amount of data center space. We also have a range of standard and custom plans in all of our hosting facility locations. Plans include :

• Space provided in a dedicated cabinet or cage.
• Full or half cabinet options.
• 5'X7', 10'X7' or custom cage options.
• Scalable bandwidth options.
• Bandwidth utilization reports.
• Manual manipulation of server controls.
• 24x7 network monitoring and customer service

Additional Services Available:

• Web site reporting and analysis using WebTrends Enterprise Reporting Server.
• Performance reporting with Keynote WebEdition.
• File System Backup.
• RemoteHands consulting for additional management services.

Rack Space

We also offer a range of rack and/or shelf space plans for both small- to medium-sized businesses and enterprises. Plans include:

• Multiple shelf or rack space options.
• Scalable bandwidth options.
• Bandwidth utilization reports.
• Manual manipulation of server controls.
• 24x7 network monitoring and customer service.

Additional Services Available:

• Web site reporting and analysis using WebTrends Enterprise Reporting Server.
• Performance reporting with Keynote WebEdition.
• File System Backup.
• RemoteHands consulting for additional management services.